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Following the recent NSW Government announcement that came into effect 2nd January 2021, Animal Welfare League NSW has implemented additional measures to help ensure the safety of our staff, the animals in our care, and the people who may visit the Animal Welfare League NSW Kemps Creek shelter to adopt a new pet or donate goods. The announcement follows recent COVID-19 outbreaks across the Greater Sydney region, and the adjustments made by the NSW Government to try and slow down transmission.

For most of 2020, appointments to surrender or adopt a pet from Animal Welfare League NSW have been required and this will continue to be the case while COVID-19 remains a threat to our community. For those interested in meeting the pets in our care, appointments can be made by contacting the Animal Welfare League NSW Kemps Creek shelter by calling 02 8777 4445 between 10am-3pm daily, or by emailing kempscreek@awlnsw.com.au.

For those wishing to donate goods for our shelter pets, Animal Welfare League NSW asks you to contact our team beforehand where possible and to ensure you remain outside when dropping off the items.

For anyone who may be feeling unwell, showing even the mildest of symptoms, or has recently visited affected areas, you will not be permitted to visit our Kemps Creek shelter.

For those who are successful in making an appointment, strict procedures are currently in place:

  • All visitors to Animal Welfare League NSW are to remain outdoors where possible.
  • All visitors must wear a face mask if entering any building on our site. Face masks will be provided if one is not available.
  • All AWL NSW staff will be wearing a face mask when interacting with members of the public.
  • Numbers of visitors will be limited and appointment times must be adhered to.
  • A requirement of 1 person per 4sqm applies.
  • All visitors will be required to sign in via a QR code check-in process.
  • All visitors must use the hand sanitiser available. After using the hand sanitiser, please ring the doorbell and wait outside for one of our friendly staff members to come and assist you.
  • Our staff will take your temperature and record your contact information on a visitor’s register. This information will be kept confidential and will be taken prior to entering the building.
  • All visitors must maintain a 1.5m social distance.

With your help, we can ensure we can continue to provide the high quality of care to our shelter animals and help find them new forever homes during these tough times.

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