The Animal Welfare League NSW Shelter is located at 1605 Elizabeth Drive, Kemps Creek (Western Sydney) and is open seven days a week from 10 am until 3:30 pm.
Adopting a pet from Animal Welfare League NSW
When visiting the shelter, be sure to bring the entire family (including any existing dogs in your care) to make sure everyone gets along.
Our shelter staff will assist by gathering key information about your preferences and lifestyle, as we aim to match each individual or family with the right animal. Choosing a new companion should never be rushed. Take your time to get to know each pet recommended by the shelter staff. If the first pet you meet is not suitable, that’s OK! We usually have a large selection of animals looking forward to meeting you.
All pets available for adoption through Animal Welfare League NSW come with a 14-day health guarantee. Our pets are desexed, vaccinated, microchipped, flea treated and wormed, and this is all included in the adoption fee.
Adoption fees for pets through our regional branches are set by the local branch and listed on each animal’s profile. To meet a pet at one of our branches, contact the branch directly.
Surrendering a pet to Animal Welfare League NSW
If you have a dog or cat that you can no longer care for, you can surrender your animal to us.
How it works – surrendering to our shelter:
You must make an appointment before bringing your animal to our shelter
Surrender appointments are available at our Kemps Creek shelter between 10am and 3pm, Monday to Friday
We are unable to accept surrendered animals without a prior appointment, except in the case of an emergency
To make an appointment please call us between 10am and 3pm. Our staff will then discuss the details of the surrender process and advise you of the next steps
What you will need to bring, once you have a confirmed appointment:
Once you have spoken with our shelter team and have been provided with a confirmed appointment, you will need to ensure you bring all necessary paperwork and information with you
All medical history and veterinary paperwork, including vaccination history and any medication requirements
Information about your pet’s personality, behaviour and history, which will help us to provide them with the best care possible
Dogs must be on leashes and cats in secure carry cages
Payment for the surrender fee – our staff will advise you of the fee payable when you book your appointment
Animal Welfare League NSW receives no government funding for our rehoming work and relies on the support of the community so we can care for and find new homes for surrendered animals. We appreciate any donations made when surrendering your animal, to help us provide them with food, shelter, veterinary treatment and loving care while we work to find them a new home. Donations above $2 are tax deductible.
We do our very best to rehome all animals surrendered to us and our staff can provide more information about the surrender and rehoming process when you call to discuss an appointment.
If you live in regional NSW and need assistance with rehoming your pet, please contact our local volunteer branches.
If you find a stray dog or cat it will need to be surrendered to your local council pound.
All dogs and cats are scanned for a microchip on arrival at the pound and if the animal owners’ details are current, they will be quickly reunited with their lost pet. Animal Welfare League NSW is unable to accept stray pets.